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If you have any questions, concerns or complaints about this Privacy Policy or our privacy practices generally, please email us at: privacycoordinator@mercer.com. Only you, or someone legally authorized to act on your behalf, can make a verifiable consumer request regarding your personal information. We may share information with the employer or third party who requested the survey. We may also share your information to support or provide services authorized by you or to provide other services requested by your employer or otherwise, as described in this Privacy Policy or if we have your consent. We may share this information with: We collect information from you; your employer; Business partner; and other third parties who have an interest in measuring your satisfaction with their services. You may provide this information when you participate in a survey. Create and manage an account; or contact us. In addition, your employer or someone acting on their behalf may provide us with information about you so that we can contact you about our services and surveys. Our annual benefits survey, which reached more than 1,700 respondents in 2021, is one of the largest of its kind. It presents trends in costs and plan design, and examines employers` strategies to control costs and support employees – and how they have responded to the pandemic. The information you provide to us or that we collect or receive about you may depend on how you interact with us and in what capacity. Most of the collection related to Mercer`s surveys is voluntary.

In general, we may collect the following information about you: Please take a moment to familiarize yourself with our privacy practices. Let us know if you have any questions by contacting us at: privacycoordinator@mercer.com for assistance. To exercise your disclosure or deletion rights* described above, please email us a verifiable consumer request to: privacycoordinator@mercer.com. or click on the link here to submit a request for individual rights. Our surveys are not directed to children and we do not knowingly collect, use or disclose information from children under the age of thirteen (13). If such information is collected, it will be purely accidental and unintentional. If we learn that we have collected personal information from a child under the age of 13, we will delete that information immediately. If you believe that we have collected personal information from a child under the age of 13, please email us at: privacycoordinator@mercer.com.

When we transfer personal data from the European Economic Area to outside the EEA, we are required to take specific measures to protect the relevant personal data. Some countries outside the EEA have been approved by the European Commission as offering protections substantially equivalent to EEA data protection laws and, therefore, no additional safeguards are required to export personal data to these jurisdictions. In countries that are not subject to this authorization (the full list can be found here: ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm), we will create legal bases justifying such a transfer, such as: MMC Binding Corporate Rules, Standard Contractual Clauses or other legal bases permitted by applicable law. If you have any questions about our use of your personal information, you should contact us at privacycoordinator@mercer.com. Under certain conditions, you have the right to ask us to: In addition to your consent, we also rely on the need to fulfil our contractual obligations and legitimate interests as a legal basis for processing your personal data under European data protection law. The exercise of these rights is subject to certain exceptions designed to protect the public interest (e.g., the maintenance of legal privilege). If you exercise any of these rights, we will verify your eligibility and, in most cases, respond within one month. We may disclose and/or process your personal information without your prior consent to the extent permitted by law, including when we believe in good faith that doing so is necessary to: (a) protect the legal rights, safety and protection of Mercer, our affiliates and business partners, and users of our services; (b) respond to allegations of suspected or actual illegal activities; (c) respond to an audit or investigate a complaint or security threat; or (d) comply with any law or legal process or a request for cooperation from any government or other body. Your privacy is important to Mercer.

This Privacy Policy (the “Policy”) applies to our online surveys and services that link to or publish this Privacy Policy (collectively, the “Services”). This Privacy Policy is intended to inform you about how we collect personal data, how we use your personal data, how and why we share this information and how we protect it. We will retain your personal data for as long as necessary for the processing purposes for which it was collected and for other permitted purposes, including retaining personal data in accordance with applicable contracts, laws or regulations. Our retention periods vary according to commercial, legal and regulatory requirements. Our surveys may provide you with the opportunity to provide written comments or explain certain responses. We ask that you do not provide any information that could personally identify you or others when you write in the comments section. It is your responsibility not to post or disclose this information. Under California`s “Shine the Light” law, California residents may request and receive notification once a year regarding personal information we have shared with other companies for their own direct marketing purposes. This notice must include a list of the categories of personal data that have been disclosed (if any) and the names and addresses of all third parties to whom the personal data has been disclosed (if any). The notice is valid for the previous calendar year.

To receive such notice, please contact us as described below. In addition, under this law, you have the right to be informed about how we process browser signals “Do Not Track”. Since there is currently no industry or legal standard to detect or consider DNT signals, we do not currently consider Do Not Track requests. Please contact us at the following address: privacycoordinator@mercer.com if you would like to see a copy of the specific safeguards for the export of your personal data. In situations where special categories of data (such as political opinions, religious opinions, sex life, etc.) are collected, we may obtain your consent. You may refuse consent and choose not to provide the requested information, such a decision will not affect your chance to participate in the survey. If you agree, you always have the right to withdraw your consent at any time. However, if the data has been anonymized and/or aggregated, we may not be able to correctly identify your survey, which will prevent you from withdrawing your consent. Data subjects whose data has been anonymised within the meaning of the GDPR cannot claim the right to withdraw their consent, as their data can no longer be used to identify them.

It is very important to keep your information accurate and up-to-date. Where possible, we give you the opportunity to correct inaccurate or outdated information. Please note, however, that Mercer may not be able to retrieve your personal data if it has been anonymized or aggregated. If you have any questions or concerns about changes to your personal information, please contact us at privacycoordinator@mercer.com. Stay informed about employers` perspectives and our quick approach to emerging health care issues. In the past 12 months, we may have collected and shared the following types of personal information from users of the Service: No “winning heads, tails the plaintiffs lose”: How the Georgia Supreme Court`s relationship in Cannon rebalances Jordan Lipp`s advocacy The cost of health care benefits increased by 6.3% in 2021, and while employers expect a more typical increase of 4.4% in 2022, a number of factors – higher utilization due to catch-up care, lengthy COVID demands, extremely expensive new cell therapies, and healthcare price inflation – could lead to a sustained acceleration in cost growth.